Blog

Inside stories from building EU-hosted uptime monitoring at scale — the engineering calls, the billing decisions, and the lessons we wish we'd had earlier.

A user checking the server status of a large online service on a status page during an outage
Guides

When Big Services Go Down (YouTube, WhatsApp & Co.) — and What They Teach About Status Communication

Why millions check the server status during an outage — and what the giants' professional status communication gets right that any agency can adapt at small scale.

Florian Zaskoku10 min read
Timeline of status updates during an incident, from the first notice to the all-clear
Guides

Communicating Incidents & Maintenance Windows: Status Updates That Build Trust

Templates for incident and maintenance communication that reassure the client instead of alarming them — from the first update to the all-clear.

Florian Zaskoku11 min read
A scale weighing the effort of a self-hosted open-source status page against a ready-made white-label solution
Guides

Status Page: Open Source vs. White-Label SaaS — What's Worth It for Agencies?

An honest TCO comparison: what a self-hosted open-source status page really costs — versus a ready-made, branded white-label solution for agencies.

Florian Zaskoku11 min read
Branded status page with operational status, component list and 90-day incident history
Guides

How to Create a Status Page: The Complete Guide for Agencies (2026)

From your first status page to a branded client status page: what to communicate, how to post incidents, and how to run a status page on your own domain.

Florian Zaskoku12 min read
Branded status page on a custom domain with a green operational status and uptime history
Data Privacy

Status Pages on Your Own Domain & GDPR: What Agencies Should Know

How to run a status page on your own domain via CNAME, where the data sits, and what to communicate cleanly under GDPR — the factual guide for agencies.

Florian Zaskoku9 min read
Procurement checklist with a satisfied requirement for EU data processing without US sub-processors
Data Privacy

Monitoring Without US Sub-Processors: The Advantage in B2B and Public-Sector Pitches

Why monitoring with no US sub-processor in the data chain is a verifiable advantage in bank and public-sector pitches — with a pitch playbook for regulated MSPs.

Florian Zaskoku10 min read
Map of Europe with monitoring locations in Germany, Switzerland, Czechia, Poland, Italy and Finland
Data Privacy

Monitoring Data in the EU: Why the Location of Your Polling Nodes Matters

Why EU polling and EU hosting simplify the GDPR case you make to your clients — and what the location of your monitoring nodes has to do with it.

Florian Zaskoku9 min read
REST API call provisioning a new client with monitoring in a single step
Engineering

Onboarding Client Sites Without the Overhead: Provisioning via API

Provision new client sites in minutes via REST API and custom fields instead of setting them up by hand — how agencies automate onboarding.

Florian Zaskoku10 min read
Monitoring as a recurring revenue building block inside an agency retainer offering
Agency

From Middleman to Infrastructure Partner: Anchoring Monitoring in Your Retainer

How agencies anchor monitoring as a fixed retainer building block — with pricing logic, plan components, and a script for the client conversation.

Florian Zaskoku10 min read