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A user checking the server status of a large online service on a status page during an outage
Guides

When Big Services Go Down (YouTube, WhatsApp & Co.) — and What They Teach About Status Communication

Why millions check the server status during an outage — and what the giants' professional status communication gets right that any agency can adapt at small scale.

Florian Zaskoku10 min read
Timeline of status updates during an incident, from the first notice to the all-clear
Guides

Communicating Incidents & Maintenance Windows: Status Updates That Build Trust

Templates for incident and maintenance communication that reassure the client instead of alarming them — from the first update to the all-clear.

Florian Zaskoku11 min read
A scale weighing the effort of a self-hosted open-source status page against a ready-made white-label solution
Guides

Status Page: Open Source vs. White-Label SaaS — What's Worth It for Agencies?

An honest TCO comparison: what a self-hosted open-source status page really costs — versus a ready-made, branded white-label solution for agencies.

Florian Zaskoku11 min read
Branded status page with operational status, component list and 90-day incident history
Guides

How to Create a Status Page: The Complete Guide for Agencies (2026)

From your first status page to a branded client status page: what to communicate, how to post incidents, and how to run a status page on your own domain.

Florian Zaskoku12 min read